PREVIEW: Planner for Instagram

This app would be great if it worked, but it doesn’t. I got this app for only one profile, that I post on moderately it worked for a little while, until it started not working on any content at all. I immediately tried to get in contact with every customer support option they had, email being the only one that responded after I waited a while. When they finally did respond they gave some solutions, so I tried them and not a single one worked. I told them this and they gave me some more solutions, which you guessed it didn’t work either. At this point days have past because each back and forth email takes them days to respond to. We have continued this for weeks now, I sent them screen recordings and everything I could to help them best assist me, yet they have just sent me the same solutions that didn’t work in the first place. I have sent them my phone number in the hope someone would at least give me a call to figure this out and I’ve had no response. So when the app inevitably stops working for you and you need help don’t expect fast service, service that works, or even a refund. Not only am I and will you lose the money spent on this app, but more importantly you’ll lose the opportunity cost you could’ve made if you’d been posting content. Best of luck, Troy

After using Preview for free for a while I decided it was worth it to upgrade so I could manage both my professional photography account as well as accounts for other organizations. First the app is mislead me to believe it would be monthly charges. So it was a bit of a shock to suddenly see a charge of $150 for the whole year. Then I was mortified to discover that in the process of upgrading, the roughy two dozen Instagram posts I had already drafted simply disappeared. That was several days of work that put me seriously behind. Moreover, remember how the main reason I decided to upgrade was so that I could manage multiple accounts? Well, every time I tried to add a new account it’d take me right back to the login for my main account. So frustrating, and apparently this has been a problem for years... just wish I had read more reviews, support forums. I immediately contacted the app by email... no support was given, neither to recover my lost drafts, nor add additional accounts. Three weeks after contacting support, with no other communication, they simply cancelled my account and refunded me. Clearly they have no intention of actually addressing these issues and are just cutting their losses. nly reason I’m giving this app 2 rather than 1 stars, is I still appreciate the layout and basic functionality. Plus, at least they did refund me without having to go to battle with the App Store. So if you have one personal account to manage and just wants to plan out your feed, Preview is fine. But do not waste your money on an upgrade.

I found this app through a blog post that I found on google when I was searching for an app that would help me theme my instagram easily (and inexpensively). I couldn’t decide between two packs, so I bought them both (which was only about $6...in comparison to paying $9 a month for other apps) and I get to have the filters in each pack for life for that one price. The filters themselves are great! I love both packs I bought and I use one of the filters every day for my instagram. Another great feature is the fact that the app saves each picture you edit within the app itself. This is great for me because I can then delete those pictures from my camera roll, but still have quick and easy access to them within the app. It’s never crashed, there’s no annoying pop-up ads, and it has made the other editing apps I have on my phone pretty much useless. I highly recommend it.