Sunrise Banks Digital Banking

I use mobile banking for depositing checks and checking on my accounts. However I think the required change in password every quarter is overkill and annoying. The bank should have a more secure system and should not force all its clients to be obliged to make changes every quarter. Please explain why once a year is not good enough 😳

The app rarely reflects the correct available balance for my accounts. Sometimes it will skip the whole days transactions completely so I have no way to track the right amount of money that is in my account. I have bill pay that is connected to the login of my account and when the app incorrectly says I have less than I really do, the bill will not get paid because it thinks the funds are insufficient. This is the worst and most inconvenient banking app. I will start using capital one checking more and slowly get rid of this bank from having my money. I’ve already transferred my savings to other banks.

I’ve used this banking app for a couple years and I love it. I read that someone was unable to use the mobile deposit app—well I’ve used it twice this week, so it definitely works. You can use biometrics to log in, which is convenient. I just wish they had a way to raise your spending limit on this app—they always bump mine to $300 and it’s frustrating when I’m at places like IKEA and I can’t buy a bed because it’s over my daily limit and I can’t call support because apparently they work the same hours as the actual bankers... so I have to wait until Monday to buy the bed (or many other items that have been over $300). But the app is great!