Spotlight by Verizon Connect

I cannot speak highly enough of this service. I had a high value drill stolen last night and was able to recover it immediately. The thieves moved it 60 miles away and hid it on a fire break. The transponder allowed me to track it and report to local law enforcement and recover it. Worth the money to prevent theft.

I assume that a company like Verizon who boast about superior cover, technology, and service would be able to deliver those things. Not only is Verizon guilty of hyperbole they continue to waist my time and that of my business, while I still keep my end of my contract agreement up and pay my bill every month. Not only is coverage spotty in my primary operating area the Verizon connect software harkens back to computer software developed back in the early 2000’s. In addition to all of these great anomalies their multi tired transfer to the next person based customer suit presents a motley team of internal employees and contractors who seem to be confused with even the most simple questions. I do not recommend Verizon as I am currently seeking better solutions for my personal and business enterprise accounts.

Verizonconnect reveal always has some issues. Ever since I started with them, I have been experiencing problems with getting updates from where the truck is, issues with the mileage driven by the driver. Driver’s having a different amount for driving miles, and on my back office I get a different number of driving miles. Issues are never get fixed and all I have been emailed is that they are working on fixing it but never. Every time you call, you get a different answer. It’s all messed up. And I am stuck in a contract. It’s madness.