FUSIAN

We’ve been to all the local Columbus, Ohio locations over the years and the current Clintonville location’s management team, staff and customer service is absolutely unparalleled. The food is always perfect but their customer service is what keeps us coming back!

So I’ve been going/ordering from the same FUSIAN restaurant for over a year now. Every time we go it’s always a pleasure, the wait isn’t too long, the employees are respectful and the delivery is always in order and speedy. Consecutively every single time we’ve ordered we have one special order and they have yet to fail it. It just shows how attentive they really are with their customers. I love this restaurant and the food it gives!! Not one bad thing to say about FUSIAN Beavercreek at all :)

It’s 2021 and your app should integrate properly with iOS’s features like Autofill/Touch ID/Face ID/Apple Pay. The fact that it doesn’t is extremely frustrating. I had to make a password for your app and it’s so poorly coded that it didn’t ask if I wanted to save the password in my keychain or “remember me” like I can do with literally every other app I use, so now I have to hope I remember it or manually add it to my password locker. More irritating is the fact that your info fields are so poorly coded that Autofill doesn’t respond properly to them. For example, the phone number field made me enter it bc it wasn’t even recognized as a phone number field by iOS, the “first name” field triggered Autofill to do my full name, and the “street address” field pulled my entire address including city and state from Autofill. It does not inspire confidence that your app has this little quality control. Did you test this part at all? Finally, nowhere on the app did it mention that my delivery would come through Postmates. If I had known it would be using yet another exploitative delivery service, I would have just used Doordash and saved myself the frustration of wading through setting up an account on this app. I love Fusian, but this app is very poorly executed. And please, for the love of god, capitalize your words. It’s obnoxious and pretentious to leave it all in small caps. We are adults. Professionalism is ok.