App Profile: Ferguson Home

Victoriachristi

Rating: 5/5

The day I walked into Fergusons Showroom in Corpus Christi and I met Michael Cortez , I thought I met an Angel . He was the kindest , smartest and calmest consultant I have met. He helped me choose much of my plumbing and light fixtures and even taught me about toilets . He said so many sensible things to help hone into what would create the beautiful look .And he also introduced me to Cheyenne Kana and I was so grateful to know there was more than one of them Angels to help me through a complete gut and remodel of a 1880 farmhouse . They have completely Changed my mind about Ferguson. I had been to the store a few times before in years past and also recently in Austin but never had such a wonderful and productive experience. I had also tried to shop and purchase through Build but without them it wasn’t near as good. It was a hundred times easier with their help , guidance and action . I am very impressed with the caliber of people Ferguson Corpus Christi hires . Also a shout out to Cassandra who is part of their team and backs up the process that it is DONE . Thank you !!! Thank you!!! Thank you!!! Victoria Psencik

Varmamagic

Rating: 5/5

I love spending time on the Build with Ferguson app. The quality of product images, the product listing, categorization, relevant search results, the filters, the range of products, everything is state of the art. Fantastic detail to user experience and navigation. Buying is a walk in the park - with Apple Pay - it’s just one click! Couldn’t get better! Thank you to the whole team of developers and architects at Ferguson who made this happen!

_"J"_

Rating: 2/5

You order a product, system accepts your order and waiting for shipment…then you get a CANCEL for order already placed and accepted (and awaiting shipment…credit card not charged but no explanation or reason. Happened twice within last few months..and I get supply chain issues. Inventory management and system ecosystem between manufacturers and build needs improvement to manage expectations and work properly. Seems other issues as of late in app itself .. not just the hiccups behind the curtain…please get this working and have back office fix supply chain….build more locally perhaps?