App Profile: Papaya: Securely Pay Any Bill
Android / Games / Puzzles
Papaya: Securely Pay Any Bill
Installs:
Rating:
4.78
Total Reviews:
116.19k
Top Countries:
US, CA
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Papaya: Securely Pay Any Bill
Amarenima
Rating: 5/5
They read it! This app is normally great. I recently had some issues with getting in touch with customer service, but those have been resolved. Some suggestions that I feel would greatly help reduce customer confusion and aggravation: A) Within the app, list the help email so that customers can directly contact customer service if the automated ticket system is down. You could tell them what information should be included in the subject line and the email itself. B) Break down the “in progress” bill status into different categories. For example: - Verifying, part 1 (Verifying that the information on the bill is correct) - Transferring (Money from account to virtual card or check) - Verifying, part 2 (Verifying that the money is still owed) - Delivering This will help customers feel safer knowing how their money is being handled. C) Somewhere in the app, perhaps in the auto chat help area, explain the process of how the customer’s money is transferred from the account to the virtual card or check. D) In the same area, explain how refunds are dealt with. As well as the timing.
dannygrizzle
Rating: 1/5
I was dismayed to have a paper bill sent by my medical provider have their website direct me to this app, which did not deliver deliver the simple and fast payment process promised. Instead, I was forced to type full details of myself and my bank account on the tiny touch screen of my phone instead of the keyboard of my computer as I first intended. Bad enough, but the truly mortifying experience was, after giving up all my personal information and banking access, the app attempted ab add-on hustle apart from the medical bill. In effect, an errant click made it to easy for the app developer to debit my bank account -I’m sure in perpetuity without some mystery puzzle unsubscribe process - from a dubious identity protection service. Now I have to worry if I touched the wrong part of mu screen, and to pay attention to my bank charges for months in the future die to the “free trial period” and when it might start surreptitiously taking money with the banking credentials I provided to pay a legitimate medical provider, not an internet cyber hustle. This is exactly the kind of cognitive loading that exploits those of us facing life-threatening illnesses do not need. It is abusive to commingle payments from medical providers with unrelated services. This should be illegal, these practices should fall under intense scrutiny by State Attorney Generals, and the app itself should be removed at once by Apple.
KDA_18
Rating: 5/5
I paid a bill on the app, the money left my account but the biller can’t find my payment. I have sent countless emails 10 + asking for help with zero response. I get an automated response when I send the email that they have received my email and someone will be in touch soon. I have been waiting for a response for over 2 months. This app worked great for other bill payments but seems like when there’s an issue no one can help.
Update…. Since writing this review I have still not received any communication from Papaya. Guess they take your money and then don’t care. My bill has gone to collections thanks to this app!!!!! So now have to pay double just so I don’t get in trouble. It’s a scam!!!
About Papaya: Securely Pay Any Bill
Ready for a new way to bill pay? Papaya is a Free, award-winning app that lets you pay all of your bills in a snap.
That's right. No more mailing checks, making phone calls, or logging into twelve different accounts to make payments. And the best part? Papaya is FREE to use!
The Papaya app makes bill pay fast, easy and pain-free. In fact, we use the same game-changing technology that you use to deposit a check on your banking app. Simply set up your payment method and your payment is sent.
HOW IT WORKS
1. Download the Papaya app (it's free!)
2. Choose a payment method
And presto, Papaya sends the payment for you!
PAY ANY BILL
Papaya works for all bills - medical, dental, utilities, rent, insurance, loans, parking tickets, DMV, plumbing services, business bills, your dog's training lessons, your kids' daycare bills and more.
PAY SECURELY
Your security is our priority. Papaya is HIPAA and PCI compliant, and bank-level secure.
PAY QUICKLY
It takes only seconds to make payments, and most are settled within 24 hours.
PAY HOW YOU'D LIKE
You can pay with any payment method: bank account, credit card, debit card or FSA/HSA card, as long as your merchant accepts it.
MORE ABOUT PAPAYA
We are a fast growing FinTech startup backed by the same investors behind Uber, Facebook, Google and YouTube and the winner of the PayAwards "Most Innovative Technology". You can learn more about us at https://PapayaPay.com. Our Terms of Service are here: https://PapayaPay.com/tos.html
That's right. No more mailing checks, making phone calls, or logging into twelve different accounts to make payments. And the best part? Papaya is FREE to use!
The Papaya app makes bill pay fast, easy and pain-free. In fact, we use the same game-changing technology that you use to deposit a check on your banking app. Simply set up your payment method and your payment is sent.
HOW IT WORKS
1. Download the Papaya app (it's free!)
2. Choose a payment method
And presto, Papaya sends the payment for you!
PAY ANY BILL
Papaya works for all bills - medical, dental, utilities, rent, insurance, loans, parking tickets, DMV, plumbing services, business bills, your dog's training lessons, your kids' daycare bills and more.
PAY SECURELY
Your security is our priority. Papaya is HIPAA and PCI compliant, and bank-level secure.
PAY QUICKLY
It takes only seconds to make payments, and most are settled within 24 hours.
PAY HOW YOU'D LIKE
You can pay with any payment method: bank account, credit card, debit card or FSA/HSA card, as long as your merchant accepts it.
MORE ABOUT PAPAYA
We are a fast growing FinTech startup backed by the same investors behind Uber, Facebook, Google and YouTube and the winner of the PayAwards "Most Innovative Technology". You can learn more about us at https://PapayaPay.com. Our Terms of Service are here: https://PapayaPay.com/tos.html
File size: 41764864
Launched countries: USCA
Minimum OS version: 16.0
Release Date: 1448300233000
Published by SnapPays Mobile, Inc
Website url: https://www.papayapay.com
Publisher country: US
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