App Profile: Xpress Bill Pay

Suisseinpg

Rating: 5/5

Contrary to another user‘s experience, the update loop problem is still not fixed. I just updated iOS to 15.4.1 and I can‘t get into the app to pay my bill. It tells me I have to update but the only option in the App Store is to Open the app…and guess what? I can‘t open the app until I update. And on and on and on….. please fix this problem so I can pay my bills. Otherwise, it‘s a great app.

Lucus M

Rating: 1/5

Honestly, I hate this app more than I hate stepping on a rusty nail. The only reason I have it is because it’s the only way the local water company accepts payments aside from checks, and it’s not 2002, no one writes checks. It continually says that there’s an update in the App Store and I have to update, but there’s no pending updates. So I tried uninstalling and reinstalling the app, and surprise, it still said there’s an update available and I must update before being able to log on. If you all would like to just come to my home and stab me, it would probably be a more pleasant experience than having to use your app. To the owner’s of this app: I hope you all have the day you deserve.

SWA RW

Rating: 2/5

This site doesn’t allow for users to see their password as they type it on their phone for security purposes. That security feature insure that strangers can’t login to your account and pay you water bill and it insure that you don’t know if you have a typo from fat fingering your password on your phone. Additionally you can this app doesn’t pull your full water bill up by default so you never see your total bill until GHID feels compelled to send out a delinquency bill. GHID would be wise to enable users of the XPress bill pay service able to see their total balance.