App Profile: THE LOT

Bobdwac

Rating: 1/5

Worst app ever. I didn’t think it could get any worse and then about a year ago they upgraded it, I was wrong. Easy things like auto fill saving credit cards being able to correct a typo in my name. You can get through it and you can get valid tickets butit’s a painful operation.

Loves IPad

Rating: 1/5

I don’t think I’ve ever experienced a worst app since the first iPhone came out. Even the website is completely useless.I signed up for an account on the website and it worked, I try to use that same login on the app and it says no member found. I go through the entire process of picking my movie, my seats, entering my credit card info, and when I try to press submit button does absolutely nothing. Same thing like on the website. I find it extremely asinine that the theater is so luxurious and high-end yet the method to obtain tickets is on the level of having to hire a pigeon courier to the theater for my tickets. I think the absolute worst part of all, is that with all these negative reviews explicitly detailing what the problem is, nobody seems to make a difference in fixing it. I guess I’ll continue going to Cinepolis since I can buy tickets without a pigeons assistance.

JessicaC716

Rating: 1/5

You charge $9 for a fountain soda, I think you guys can afford to get this app fixed. It’s barely useable. It took me 3 minutes to enter my credit card expiration date bc the slider/wheel function does not work. The app didn’t save the tickets I was finally able to purchase, good thing they were emailed to me. For the last few days there are no movies showing on the main landing page, I can’t pre-order Thor Love and Thunder even though every other theater is doing pre-sales. There are tons of bugs and it’s been 8 months since there has been a bug fix. Your sales literally depend on this app functioning. The website is unusable as well.