Worcester Telegram & Gazette

The Telegram presents a good balance on local and national news. The articles are well written, and mostly non biased. Lost one star because I won’t read anything with a ‘Brad Petersham’ byline. He has an addenda that doesn’t belong in the paper.

I am constantly frustrated when I open your app “Top Stories” only to find old topics repeated and perhaps one or two current topics. All sections have week old or weeks old articles! I am dissatisfied and disappointed that entire app and sections are not “ Au Courant” nor interesting for the 2d largest city in the state. There aren’t enough national news items featured. Nor are there enough local topics of interest! The repetitive news items, columnists and sections do not provide me with newsworthy information as do Boston Globe, Washington Post, New York Times subscriptions. The few articles of local interest are only reason I keep subscription, but, they do not satisfy my needs to know!! Obituaries are current but that’s it! Also, very annoyed with the real estate transaction section that is a confusing set up and not easy to follow. Please review your app and look at it from my perspective! I do not feel satisfied when I try to find something that is informative and newsworthy. You need more columnists and journalists who can really give your readers what we deserve. No bang for my buck!

The latest update is a far cry from the old one, which wasn’t perfect but was much better. The pop-ups have previously been mentioned and are annoying. The text in the new format is smaller and harder to read. On some pages it is blurry and does not clear making it almost impossible to read. Since the news is already at least a day old when it hits this paper it is really making me question whether it is worth it to keep this paper. The over abundance of ads and lack of substance already forced us to cancel the print version. If problems with this app are not corrected we will drop it completely, which is a shame.