Doctor2U by BP Healthcare

The Patient Location/Add Address pages don’t work. The app couldn’t locate my address and when I manually typed it in, the page just went blank. Even when I saved the address, the app didn’t recognise my address as being in Malaysia. I tried contacting Tech Support on Live Chat but there was no response from them. A very nice doctor (Dr. Koay) responded but unfortunately (and as expected), he couldn’t help me with technical issues. It was Tech Support I needed then. I tried contacting Tech Support again the next day but there was still no response. I even wrote a feedback email and all I got was this machine generated response, “Just confirming that we got your request. We're on it.” A week has since passed, I’ve uninstalled and reinstalled the app and restarted my phone. It still doesn’t work and I still have not heard from Tech Support. The one star that I’m giving this app goes to the hardworking doctors. Tech Support gets none!

Every times when I have little questions and doubts about health concerns, I can get consults from Doctors through this apps. The Doctors are very helpful and passionate to answer our questions. The feedback in fast. Would like to thanks the Doctors especially Dr Koay, Dr Loke and Dr Khaw. I also save lots of times for head to the lab for lab reports and queries on the report.

Whenever i have questions regarding my own health or my family’s , i will open up this apps to consult doctors first before i decide to go for further treatment. Every time doctors will reply me in minutes and their opinions are very useful. Save my time and money as well. The way they chat are very professional especially Dr Khaw. Highly recommended him. You can choose your doctors here by typing their name in your conversation.