Inova

As a person whom has had multiple surgeries at Duke University and other Virginia facilities . Inova Fair Oaks hospital was the best experience I’ve ever had. The compassion , kindness and team work among staff was beyond exceptional. From walking in the front door thru discharge I couldn’t have asked for better care. I was so privileged to get to be a patient of Dr Ivan Harnden. I want to give environmental services accolades as well even the baseboards were spotless. It was well worth the 4 hour drive to receive care at Inova.

While I’m a Millennial who generally can adapt to the better online processes, medical apps are still very confounding for me. This one is better than most, but trying to manage myself and family from the app is still more difficult for me than traditional paper bills, calendars, and records. I love realtime access to some of my medical tests, visits summaries etc, but I can’t seem to find a way to annotate the records so I lose the ability to understand what I am looking at (especially when I see multiple specialists). Billing tools are (in theory) useful, but I have a lack of faith after decades of paper processes where proof of payment artifacts have been needed to prevent me from being cheated. I’m always dubious of systems that assume everything is right always. In general, family members data seem to get mixed when I don’t want them too (billing) and not when it would make it more convenient (like scheduling). The organization taxonomy of the app does not make much sense to me, but I’m sure there is a reason for how it is laid out. I gave a mid-review, but I suspect that is more because I can’t adapt to it as well as those who started in the electric environment and generally believe that companies (especially medical organizations) treat its customers fairly.

We just moved to the area from out of state and are pregnant with our second child. We were nervous about finding a good clinic in our new home. But when we came to Inova Ashburn and experienced the professional and welcoming environment, we were immediately relieved and very happy with our choice. We especially want to thank the staff we met. Dr. Gamez was extremely professional and understanding. He spent time and went over everything we may need to have and consider for our pregnancy and made us feel confident in the staff and the facility. We are very appreciative of that. Simka the nurse and the lab technician, and the front desk staff were also very accommodating and welcoming and also very professional and warm. We recommend Inova OBGYN - Ashburn if you are planning to have a child.