hear.com HORIZON

The app works well, but there are a few annoyances. When I use the app it insists that I raise the volume on my iPhone so that it can communicate with the hearing aids using the speaker. I get that but there must be a way it can raise the volume programmatically when switching to the program and return the volume to the level it was at before it was raised wha. The program is pushed to the background. Also have an issue switching programs. It switches but when I return to the main screen it shows the previous program still active. It’s not, just an indicator issue.

The only real issue I have with the App (iOS version) is that after a power cycle the App returns to a Volume setting of “8” and a balance of “0”. This means that I have to set my preferences each time I take the hearing aids out of the charge case and put them on. I expect more from an App that supports a $5k pair of hearing aids.

This is my first hearing aid application. It was really easy to learn and control. I like the speech settings and use them a lot. I wish you could save certain settings. Every time I put them in I have to go to the app and adjust the volume, sharp/soft, comfort mode… I wish they would not reset every time. The provider sold me on the streaming, and I love being able to watch videos and talk on the phone using the app-I hear better on the phone now! But streaming music leaves a little to be desired- I’d love to bump the bass more or tone down some screeching (perhaps the reason I needed hearing aids in the first place). And I wish I could stream off my work computer-I’m in a shared space so it’s a hassle to switch out my hearing aids for ear pods to listen.