First Florida Mobile Banking

Horrible update and made me go through a lot of hoops I’ve been a member since 2020 of course I wouldn’t have remembered it after having the comfort of using a face key ID. I wish they would’ve warned us all and sent out an email saying just to make sure to write the info down before the change. The customer service is always unhelpful I go to a branch before I even attempt anything digital.

I hadn’t had much to complain about in this app in the past except that card control - Block or Unblock doesn’t work. But after this last update, I found another thing that I was unhappy about. I always have the box checked for “Remember User Name”. It always worked until this last update. Now when I sign off and close the app, when I go back in, I must put in my user name to sign on. Didn’t expect that and never had to remember it until now. Had to look it up. Please correct so it remembers the user name so it’s one less thing I have to remember. Thank you, Lori

Apple Pay is a good addition to an already good product. If you are having problems with it, try removing it and reinstalling. This has worked for me in the past. Update: They have done an amazing job at adding new features. I don’t know if many things I would need to log onto a computer for. I can do practically everything from my phone.