EY Mobility Pathway Mobile

The latest EY App is for the most part completely unusable on an IPad Pro. The following does not work. I have the latest model and the latest version of IOS. - Calendar - clears dates out, jumps out of the program when you change the month, and the save button generally does not work - then it jumps out. In addition, the auto location aspect does not work at all. After 2 hours I am half way through the year. Very frustrating - will do everything on excel and let the team sort out. Unbelievably unprofessional app. - Face ID - does not work - no clue why it exists. Need to log in every time. Again waste Very very frustrated.

I think this is a good example where a company decided they „need an app“ but didn’t dedicate the resources to actually follow through. Just a few examples: FaceID doesn’t really work as the app forgets login data all the time. Layout of content is clearly not optimized for an app but the desktop UI. As a result it’s awful to use…

The concept is attractive, but functionality is poor. Input “buttons” are inoperable about 50% of the time, and re-entry to the app after leaving to check necessary reference material evidently requires me to shut down my device and reboot. It is an improvement that you now actually get feedback that the system is actually trying to do something, vs. the dead stare in past versions. Incredibly long time lag before authentication codes are sent. So long, in fact, that they have expired by the time I attempt to use them.