eClinicalTouch 4

Overall it’s a much better app than v1. However it still needs to be less clicks. Think about the most common reasons a physicians needs the app. When on call. And the most common thing we should be able to one click is send a Rx or Lab to any place anytime or to see a document and medical hx summary. It takes way too many clicks to do that now. Plus there are limits who you can send to. There should be a blank fax number field where we can put any number, doesn’t have to be someone prepopulated in our local version. Being to Call patient directly from within the app by clicking their number BUT too patient call originates from office or a masked number would be helpful since we don’t call patients from our personal phones even though that is where the app resides. A nice feature would be able to send a quick typed up letter with doctors signature to a patient would be a nice feature (sick note, jury duty letter) and inter office texting. BTW, the admin should be able to see all provider schedules from the app. Overall great job. Definite better than 2 stars, at least a 3. Make these click efficiencies and you are talking 5 star app.

I think this version works better than the previous version. There is a learning curve involved (just like previous versions), but overall I think the UI is much more intuitive. Couple of wishlist things: 1. There should be a “default” button for each individual item in the Examination section rather than only being able to “merge” all available defaults. 2. When view past encounters for a patient, you should be able to swipe right or left to scroll between the different encounters; currently, you can view the past encounter, then you have to close it and reopen the list to choose another one.

We upgraded to the newest version three weeks ago. Having been very efficient with the previous version and enjoying it more than the desktop version, I have to say that the opposite is true here. Running on my iPad Pro, this version runs much slower, with longer loading times in between screens (it times out with an error 20% of the time. It also has taken many normal practice functions, and made them require far more on the screen. One example: trying to fill a prescription request from my inbox rather than it bringing up the patient’s med list right on that screen, I’m forced to go to the virtual visit and pull the meds in there. The notes also take a good amount longer, as the individual load screens just take longer to get done. Another is that while you’re dictating, if a character such as a degree sign is placed, it automatically deletes your whole paragraph rather than notifying you of this to correct- highly annoying. The billing format is also worse, as it is harder to enter all of the diagnosis codes in than it was previously. Hopefully these problems will be addressed in future updates, but right now, I find myself having to go back to the desktop version more to get my work done. As others have said, it should be made easier, not harder to get things done.