CubHub

My company just started to use this and it’s terrible for both the nurses and office staff. I was told that a home care company made this site so I had high hopes. The system doesn’t do what my company needs. Our old system that was developed by the owners brother back in the 1980 is so much better then this. It’s faster, you can actually see what you are paying nurses and bill, you can’t get a history of who has worked for clients. There is no way to track call outs or schedule days off. There are so many problems.

Used to use kantime and I hated charting more than anything. I used to take hand notes and put off charting until the absolute last minute. CubHub made charting just a regular annoyance, 100% tolerable. I did not think charting on my phone could be so easy and pain free. Some things that could be improved. 1. Assessment sections should not turn green unless all required items are addressed. It’s annoying when a clock out is denied because of this. 2. “You also have a completed task at this exact time. Continue?” Needs to stop. If I have 10 meds due @ 0800 that means I have to click this prompt 10 times. That’s ridiculous. 3. If I chart on my phone and want to move to my laptop the chart wipes itself and every thing must be charted again. You should be able to switch devices without losing documentation. 4. PRN Interventions should be grouped by systems or a search bar should be available. Thumbing through 100 things to find 1 is unnecessarily tedious.

This focuses more on exact times than actual intelligible documentation. Everything has to be done at different times. You have 50 ridiculous interventions and it has to be dialed at 9:01, next intervention 9:02. If you mark them the same time by accident it will not submit. If you give 3 meds at one time via g tube they still must be dialed differently 10:00, 10:01, 10:02. You have to get the patient’s signature before you submit and if times are not perfect (two are marked 10:01) you have to get the signature again, it doesn’t save it. Documentation turns green as if it is complete and then when you submit it makes you go back through things again…then patients signs again. Absolutely the worst software imaginable. This software must be extremely cheap. It’s not worth the frustration. It also does not relate to this type of nursing. Someone was conned.