Cortland Connect

It’s ok but could use improvements. The payment part where it shows your balance after putting in your pin or making a payment doesn’t stay on the page when you get out of the screen & switch to another app like to get your bank info so you have to write it down otherwise you’ll have to reput your pin again to go back to the balance or payment screen part. This is my 3rd transfer at Cortland Onion Creek in Austin, Texas & everytime after I transfer it doesn’t update to my new unit # and I start seeing maintenance request from the tenant living in my previous unit. The office has to end up opening a ticket to get it fixed. Now, i can’t even submit maintenance requests because every time i do, it gives me an error so I have to call instead, or go in person to the office. It’s kind of annoying.

Overall, this app works pretty well. The big issue I have with the app is when you’re trying to pay rent through the app, if you navigate away from the app for even just half a second (even to look at your banking info to enter in), it will erase all your progress and force you to re-enter your pin. You can’t even temporarily save it so you can go to your banking info for a second to grab all your info. So you either have to memorize your routing/account number, write it down, or use a 2nd device (such as a laptop). Pretty frustrating since I don’t see a compelling reason (including security reasons) why it should be this way.

I recently moved into Cortland Sabino Canyon and I actually had my eye on that property for about a year before I realized that was the place I wanted to live before I build my dream house. And that’s exactly what Cortland offers is a dream like environment, with beautiful lush trees and landscape that’s well kept. To the amount of space the units have whether it’s a huge 2 bedroom or the amazingly spacious 3 bedroom, you’ll definitely feel like your home.