Coborn's Marketplace

New and old app are both horrible. I thought the new one was going to be awesome because the old one was horrible. Horrible + Horrible =Worse. Can’t switch between stores. Spent a hour and a half making a list on new app. Then added one more thing and my list went down to 3 items from 36 items. That was after I went through the weekly add. Clipped coupons. Also when you hit an item and a bunch of choices pop up you can’t read them anyway because it literally doesn’t have enough room in the little square to tell you what it is. In that same boat load of choices there are dreaded acronyms. It’s ridiculous. It also gives choices to pick that aren’t even at the store you choose. Example is if you pick Pepsi. It shows you a litany of Pepsi products but when you get to “your” chosen store it’s not there. I asked an employee. They said they don’t have it and never did. I asked the employee what is the point of choosing a “store”? I’m not a jerk to employees or the service desk as I know they are just trying their best. But….. to the app developers. Why ?? This app is just horrible. Get rid of the whole thing and start over. It truly should have somehow been checked for bugs and then rechecked before the launch.

User experience whatsoever. Example: a rolling the poorly designed/laid out weekly ad… every few items a video auto plays/launches. If I go to the weekly ad, I’m there to browse the ad, NOT watch a pointless video about asparagus. It’s also incredibly buggy, particularly the coupons area. I’d give this zero stars if I could. Unfortunately this sort of thing is par for the course for what is basically the “only game in town” when it comes to grocery stores in Central MN… no focus on consumers. Just egregiously high prices and an app that gets progressively worse. Please don’t bother responding to this review Coborn’s, Inc. I don’t want to hear your “I’m sorry to hear about your experience with the mobile app” nonsense. Do a little more UAT and QA testing for your app and leverage your regional clout to pass on lower prices to your customers.

Figuring out how to log into this new app was a long (one hour) and rather difficult process. Don’t start out by going in as a guest, as you then can’t do an actual account unless you delete the app first. The new app will not show your you Rewards levels. It will only show your you’re rewards number, or information about Rewards and the categories. Based on a few tries, the search engine does seem to work better. Update: I figured out how to see row Rewards levels. Go to Manage MORE Rewards. It will show you your More Rewards number. To the right of you’re number, click on the pencil in a box icon (usually means edit). This will take you to your rewards amounts. However, I can’t see how to tell when any of the rewards expire.