CheapTickets Hotels & Flights

First and foremost I highly recommend that you do not use this app, or give them your business. I have had 2 issues in less than a year. The first one I had to cancel a flight cuz my job ended and I was being transferred 2 days before the filght and there would be no reason to return. I had purchased the extra insurance allowing me changes and or refunds. Its a rip off. I spent 6 weeks trying to get my money back and they kept making me provide more and more documents and proof toll finally I couldn’t provide something because it I didn’t fit the criteria with my circumstances and they denied me my refund. $408 thrown away. Just yesterday I was double charged when trying to choose between 2 flights with their customer service and tho eventually one of tve charges will be returned to me, it shorts me funds for the trip I am about to take. They did offer me $25, but it can’t be used towards flights. I spent an hour and a half to get to a manager and then another hour trying to work something satisfactory out. The manager was rude and everyone I talked to was forgein in some other country. These people are incompetent, unorganized, and not able to provide satisfactory customer support or service. Please do business with anyone else but them. Even if it looks like you might save a few dollars, in the long run you will loose much more

I took a trip to Florida and my flight got cancelled last minute. I wasn’t made aware until I showed up to the airport. I had to take a flight out the next day at my expense. The flight coming back home was move to the day before. Didn’t find out until the day before when I was trying to check in to my current flight. Needless to say my trip was missed up. Cheap Tickets and Frontier airlines kept pointing the finger at each other. No one wanted to take responsibility for my bad trip experience. I have been flying for over 26 years. Never did I have a flight canceled at the last minute. Frontier Airlines was a mistake to trust. That was my first and last time flying with Frontier Airlines. It you no like I know, you will never trust Frontier Airlines to handle your vacation. It will definitely upset you to the fullest. I had to pay and additional $500 to get home from Florida using another airline.

Bought two round trip tickets, had credit card charged, received email confirmation, not tickets. Called twice, was assured the tickets were queued and would arrive in one hour via email. No tickets, called again, same assurance. Next morning charge was gone from my Visa, another call and they said no tickets, sorry AMERICAN DOG, and go book somewhere else. Third world ISIS personnel. Probably in Peshawar. Before he hung up on me the third time after screwing us, he said “Merry Christmas” and broke the connection. You are an idiot if you use them, and give them all the personal and credit card information they seek. Definitely the worst app I have ever used on Apple. Shame on you Apple, for letting them in. Steve Jobs is turning in his grave. Apple was once a great company.