Chargie

My landlord just installed these chargers six months ago. Not only did they get a huge rebate from the state and install them for next to nothing, but they have jacked the price up from $0.35/kwh when they first went online to $0.65/kwh. (You won’t find pricing anywhere online, by the way, because you wouldn’t rent from that landlord if you knew how much it cost to charge there.) They blamed tariffs for the increased electricity costs (since when is our electricity imported from overseas?), but they were already insanely overpriced in the first place. The app is horrible, the pricing model is outrageous, and the business model is, frankly, disgusting. The only customer they care about is your landlord or property owner. I’m counting down the days until I can move out of this place and never use a Chargie charger again.

I try to be a responsible user and always set a timer to move my car after charging. But sometimes I forget, especially at night. Chargie charges $5 per hour to park, but if I forget to move my car overnight, I get hit with a $35 penalty. That feels really unfair. There should not be a penalty for late-night hours when people are asleep and can't move their car. Even if I only forget a few times, the fees are very high. Out of my 55 charges, 3 times I went over and now 40% of my total payment is just penalties. It feels more like a way to make money than to help people charge fairly. I hope Chargie adds a grace period, better reminders, or at least stops charging penalties during midnight hours. Right now, I’m really disappointed with how this system works.

I have been using Chargie for years and have really enjoyed their service. I’ve spoken to custom service a few times for help and have been connected to live person immediately which I appreciate. The new app has been very user friendly and I like how now I can just hit the recent charge button so makes starting my charge even faster.