Carrabba's

I wanted to place an order and had set up everything including a coupon. I decided not to make the order at that time. The coupon expired. Today, I tried to make an order and the same items I wanted were still in my bag. I tried to proceed with the order and was alerted that the coupon expired, and the app would not allow me to remove the coupon nor would it remove the coupon itself. The app would not allow me to move on to the payment information or coupons or gift cards because of the coupon expired alert that I received when trying to proceed. I also got the same alert even after clearing my basket and trying to make the same order all over again by adding the items back to the basket. I had to delete and reinstall the app and set up the order for a third time in order to even get to the payment information again. The app also won’t allow me to add my gift card to pay for the order. Please fix your app.

The Carrabbas app has to be one of the absolute worst I have ever attempted to order from. You cannot order something that can be ordered in restuarant with your meal. It will not allow you to add meat sauce and meatballs to spaghetti. Ridiculous. It also does not let me sign in. I’ve tried repeatedly and it continues to say the captcha was not answered correctly, yet never presented a captcha, just blank sign in. It also does not send the rest link to my email as it continues to say it did. The email is correct. Cannot stand this app. So many things wrong with it. You HAVE to give a star to accept the review, otherwise I give it a -0.

I use the app All the time and I never can sign into the rewards. I also have never been able to order sausage lentil Soup as a side unless I enter it in manually because it’s not on the app as an option but is an option on the menu in the restaurant. Would love for an updated app that includes all available.