CareLink™ Connect US

Something has happened w/ this app over the last few months. I love the features, but lately graph data has actually disappeared. It will be there one minute, then the next minute the same graph that was previously smooth and filled in will be choppy with data missing that was once there. I also have not been getting alerts consistently lately. I double checked my settings, etc, and they’re all correct. But lately the notifications have been spotty. So I can go 20 -30 minutes with no data from my son and not have any clue! We missed a low last night because of this inconsistency. I tried calling tech support and they were no help at all. Minimed, do better!!

This app continues to reset and log out forcing a login every couple of days. No Face ID and no way to store password in The password app automatically. When you monitor someone’s glucose levels, you do not need the added hassle. Come on Medtronic spend some money and have someone who uses the app help develop it.

In this release we can now follow up to five people. This is good but if you are following a single person the software requires you to select the single person. This extra menu selection is unnecessary when there is only a one person. The software should default to the single person since no other choice is available. Repeat notifications are broken. In the notifications section accessed via the gear icon you can turn off the repeat notifications by clearing the bell icons. Here is the bug. These changes only last as long as you are logged in. When I log out and log back in all my saved notification preferences are reset back to the defaults. One of the previous updates started logging me out automatically after about 24 hours. So it a lot of work to redo everything after each login. I hope Medtronic will take these issues to heart and enters them into their bug tracking system and provides real feedback here.