Bissingers

Was given flier in store offering “15% off” for an in app order, if I downloaded the app. I downloaded the app, set up an account and was offered 8% off instead. Also, charging $5 for a single raspberry caramel out of your retail glass case and charging $15 for a box of 5 of the same exact candy, in the same shop, seems really petty for a luxury brand. Your store is new to our local mall and my husband and I thought we’d stop in to try a piece of chocolate each. (No free samples offered to us). $10+ later we have TWO small raspberry caramel candies. Your clerk never even mentioned the $15 boxes of FIVE of the exact same candy literally ten steps across the store. Not impressed. Will look to other chocolatiers that understand customer service and treat their customers better. Also artificial vanilla isn’t a luxury ingredient. Don’t like your business model.

Sent two orders of the 9” filled Eggs. Three went to one address and one to another. Ordering was complicated but easy to complete. Everyone who received an egg loved theirs and thought it was beautiful. Packaging was perfect and deliveries were easy to trace and on time. Think about next years now. I will be buying them again!

I have ordered for many years and their online sale is difficult. My credit cards are fine but after filling in information, it is difficult to get through to order.