Billings Clinic PatientConnect

So I use an iPad with an attached keyboard. I’m not a teenager playing on my phone. The fact that the mobile app is only in portrait mode is ridiculous! When I sign in, the page I land on is to setup a video visit. I just want to check on the date and time of my next appointment. At the bottom of the page is a home button which is where I am already and a menu button. When you hit the menu button, IF it finishes loading you get a message that they can’t show that information right now and to sign out and sign back in again to try again. Just to see the menu?! Who created this website? Total fail!

This app has so many glitches, it's probably one of the worst apps I've ever used and makes it extremely frustrating especially when you're dealing with your doctors. After writing a message it won't let you hit send sometimes so you then have to cut and paste your message again after having to go completely out of the app and log back in. This is just one amongst many glitches. Terrible for such a large entity to be using this app it's very unreliable and makes it even more frustrating having to deal Billings Clinic and their runaround. I am discontinuing my care there and so I don't have to use this app anymore.

This app doesn’t stay installed . Received a notice of new information but there isn’t any new information. And then the app shows needs to be installed again. Why the inconsistency? It’s a useful app most of the time .