Beyond Menu Restaurant Owner

Attention Restaurant Owners! Beware and do not subscribe to Beyond Menu! It's a total scam! Initially, they requested to manage our Google profile—why anyone would grant such permission remains unclear. We didn’t grant permission. They promised to list our business on their Marketplace if we didn’t provide access to our Google profile. Furthermore, they offered a handheld tablet, allegedly free of charge. We were under a 30-day trial period, after which a $50 fee would be imposed. Shockingly, they billed us $50 during the trial, assuring it would be refunded upon cancellation, yet no refund was issued. Despite not receiving any delivery or takeout orders through Beyond Menu, we expressed our dissatisfaction and requested cancellation. Despite two email inquiries, we received no response. To our dismay, a charge of $199 was deducted via PayPal transfer without prior notice! This is outrageous! How can they charge for a tablet that was supposedly free, and without informing us? Beyond Menu operates deceptively and lacks transparency. They don't grant direct access to your page, with no login or password setup available. Any menu changes require contacting them, and they'll send an email link valid for approximately 30 days. These crucial details were not explained upfront. If others have faced similar issues, I urge them to write reviews to prevent others from falling victim to these scammers. Let's work together to shut down their deceitful service. Bottom line: Exercise extreme caution before engaging with Beyond Menu—they're nothing but big scams!

My client’s restaurant operates throughout the pandemic, but her google profile is shown as no dine-in. Thanks to all who posted their experience here. All the claims confirm my suspicion. I don’t understand how Google will even verified them as the rightful owner of a restaurant. Maybe their delivery man took the Google postcard while they are at our shop? The “no dine-in” is really a smart move because it drives all the customers to their business. Except it costs us a toll. Customers seem to have long remember that we remained close.... now it is extra difficult to get them back. Their charges are low comparing to many competitors. But to claim a listing you don’t own and actually change the status to no dine-in is PURE EVIL.

Beyond menu is by far the best online restaurant app with their fast phone call pick ups and no waiting. They are friendly and get to the point with always being helpful. They’re always on it which makes this company a winner! Beyond menu owner app here DOES have the edit menu and business owner edit that you just need to look carefully for. I found all that on my own with this app without the need to call them. So if any of you owners cannot find the edit menu part, look closer more carefully. Read it all. It’s all there. If I can find it, you all should be able to find it too and edit. I have and do. This company beats other online apps big time. Other online apps are so horrible with so many things.