BetMGM Sports - Nevada

This is absolutely the worst app I've ever used. It’s almost completely unusable between how often it logs you out randomly while actively trying to place bets, completely crashes and shuts down, or simply just will not place bets. I constantly get error messages about it not being able to acquire my location or that I'm using an unauthorized WiFi network. Using it with data vs. WiFi makes 0 difference, it’s still extremely difficult to actually get a bet through. It’s often almost impossible to place bets on live games as the app is so slow and full of error messages, if the money line changes, which it often does before you can ever get out of the loading screen, it restarts the whole process of trying to put it through so good luck. Also you can’t cash out from the app directly to your bank account which is just an added level of difficulty for no other reason than wanting you to keep your money tied up in the app as long as possible in hopes you’ll lose it betting instead of cashing out. You’d think such a large and profitable entity such as MGM could afford to have a better team looking at all of these issues but for as long as I’ve had the app, there’s never been one single update on it. Absolute garbage experience

I’m writing this review after getting 2 emails back from mgm not addressing my concerns and defending their app versus make things right with me. Wow this app is bad. Came to Vegas on 2nd weekend of March madness. Got the app to make bets on the fly and boy did I regret it. The app crashed on multiple occasions and I only used it for 3 days. When it came to placing bets I had it not put through bets 3 times and it would load a location thing that basically froze. Of course my l luck with them that all 3 bets were winners so wasn’t able to cash in on a few hundred dollars of sports bets since the app wouldn’t work. Regret it big time. And you’d think a huge casino and sportsbook like mgm would rectify but nope. AND I was told I’d get a matching $300 for my initial $300 deposit. Nope. And when emailed them asking for the $300 matching they sent back this: We currently do not offer any promotions, bonuses, or deposit matches on our BetMGM Nevada platform. The lady who signed me up TOLD me once I contacted mgm they would do the match. Such deceptive practice. A negative 300 rating on this app would be better than 1 star.

I’m not sure why so many negative reviews but this app always works for me. One of the people helping me with the app said that if there are games ending or big games it can make it slower. That seems like something they should be able to take care of but not a deal breaker for me. Always able to place my bet as long as my wifi is completely off in my settings. Hopefully other people get the same great experience I did using it. I enjoy the in game betting as well