Borgata Poker - PA Casino

This might be the worst casino app I’ve ever used. The app froze and acted ridiculous after during my welcome 20$ bonus which I just wanted to use to gain familiarity with the site. Contacted support, waited for an hour and finally live chatted with multiple people who were of little to no help and couldn’t be concerned at all. Still having issues and support has had me with no response for stretches of 45 and 27 minutes respectively. I’ve been to the casino in AC countless times and love it but this app has treated me like I don’t matter at all and no one has addressed my issues and have basically been calling me a liar since I connected. 10+ year customer would like some answers and a resolution to this absurd waste of time.

App is super glitchy. Whenever you are moved around for table balancing, the sound from the original table will keep playing. You then have to close the app and restart it while in a hand otherwise when you restart, it will fold the hand you are holding. Very annoying while playing deep into tournaments. Also, some promotions do not work even when offered and the customer service team is suuuuuper slow and not very helpful. They are clearly outsourced to ppl that aren’t familiar with the actual poker app. About the play, games move very fast compared to wsop and pokerstars. Time to act is much shorter and you don’t have to confirm choices. You hit the button and it bets/folds. They have a slider and you can preset bet limits to help. Not a ton of players but a fairly weak player base and pretty easy to win tournaments compared to wsop which has more variety. You will see the same ppl every single game. The app style is very bare bones which I didn’t like at first bc you can’t add notes to players but I kind of like it now bc it simplifies everything. I hated it at first but I’ve been winning a lot of tournaments and the game moves quickly so I appreciate it now. Not good for cash games as there are rarely any in play. Also difficult to play multiple tables bc the timer is so short. Two is the max I can do on the app even though it allows up to 4.

Good app, good payouts. Could use some tuning up with always signing you out (especially in the middle of tournaments). Payouts are …. Decent. Would be a 5 star if I wasn't questionable about everyone being real humans behind the poker players. Some calls and all-in shoves have been very skeptical. Anything under 10% chance of losing (speaking for hands), will most likely win. Do not understand it but… it’s poker. Goodluck everyone.