Baha Smart App

I have had a BAHA since BAHA 3 in 2009. I now have BAHA 6. I only need it on my LEFT side. I also need, however, a traditional hearing aid on my RIGHT side. I am unable to have both devices paired to a single IOS device. The app and IOS asks on which side a device is being used. Ideally, I would love to be able to use my BAHA 6 in my LEFT side and my hearing aid on my RIGHT side. Years ago, I remember seeing that Cochlear offered a CI version for use in one side and a Resound hearing aid on the other ear. If IOS supported pairing with both, simultaneously, I don’t understand why IOS can’t do this. My BOSE headphones support LiveListen and I get a better sound from those than using BAHA. Right now, the only solution I have managed is to have my IPhone paired to my hearing aid and my IPad paired to my BAHA. Neither solution is ideal because I want to get the stereo experience from improved sound in both ears. Also, I wish I could do a quick link to turn off the speaker easily and quickly. If I leave the speaker on, I get horrific feedback if my head rests on a pillow, etc. I don’t have that issue with the hearing aids. I also wish the app had better Apple Watch support. There are a number of hearing aid manufacturers who have developed state of the art IOS support and given Cochlear’s expense, i don’t understand why they can’t devote more resources into improving the IOS apps.

This has to be the worst app I’ve ever used. Plus it’s necessary for convenient control of the hearing aid. It’s so bad it’s bordering on false advertising. If you get it to connect to your hearing aid, never ever disconnect it. It takes so much effort to pair it that it’s unacceptable. You can try a new battery, uninstall/reinstall app, connect/reconnect, power on/off, pair/repair. Nothing works and it will just all of a sudden work. My Widex has zero issues. Oh, and BAHA support is not helpful. I received a response from BAHA support. As I stated in my review, they are of no help! I get better support from my Audiologist than I do from BAHA.

The recent update deleted all of my favorites that were saved and now I can’t create more than one favorite … my sound processor whistles even more lately. There really needs to be a better way for the user to adjust the internal audiogram as it is too expensive to go see an audiologist every time there’s an issue. My insurance doesn’t cover device setups and the only audiologist in town with the ability to adjust settings charges $300 for a “fitting”. Get with the 21st century already and let people have control of the $5,000 dollar device you’ve sold them!!!