ATVision IP

The ADT company should be ashamed to use this App for your home security dome camera monitoring. The playback does not work most times, the app is very slow to launch, slow to play the video back, you have to launch the app multiple times just to get the video to actually be seen. The app has not been updated in over a year, it’s very slow, it doesn’t have a means for motion activated searches, I can’t believe this is the App ADT uses for their dome cameras! How is this current with the current security environment? Is this even regulated by federal laws??? horrible app! Shameful bad app.

I got an ATV recording system through ADT who set it up. While not entirely intuitive to set up, ADT got it done after 2 try’s. A few months I got a new phone and now no longer get motion notices. The support line was called and I was informed that there is no solution and that the app needs to be updated. Called again 6 months later after having someone show up at my house in the middle of the night with no alert other than my dog. Was told at that time that they know about the problem and don’t have a solution. No date or expected fix. ATV isn’t interested in supporting their products. Look elsewhere for your security needs.

First day using ATV cameras from ADT. The whole point of all that $$$ and time was to get security notifications and playback events of interest. The playback function appears to be completely unusable. No notifications whatsoever. App settings are non-existent. Cameras are so-so at best. Wow!! Just wow. If this is what I have to work with I am seriously considering having them come back out and remove all this stuff. This is subpar (I’m being generous) and unacceptable.