American Heritage Mobile App

I used to be able to login and pay my car’s monthly payment but now the screen is stretched out and I can’t access it anymore. But the website has always been really wonky through this app and too many verification prompts. I’m just trying to give you my money for the month. Why is it made so difficult?? The wording is so confusing too. Do I want to make an external transfer or an internal transfer? I don’t know, I just want to make a payment. Neither gets me to that screen. The website on my computer is only slightly better and I can make my payment there. Also, now I try to use Face ID and it immediately tells me I have tried too many times to verify and it has failed. But it will let me login without Face ID. The app is useless to me now. I don’t bank with them, I just have an account for my auto loan.

I am unable to use the mobile deposit page on mobile teller. I have spoken to some very nice people and they were unable to help me. He told me to delete the app and re-download it which I did. I’ve rebooted my phone multiple times still the only page in the entire mobile teller that does not respond is the deposit page mobile deposit, page. I am unable to move the page up or down, or access the picture taking part of the page.I am unable to deposit checks remotely

AMHFCU’s previous app was about 10 years out of date. The desktop website still is. At least this new app is a bit more modern feeling and seems to work well. It’s too bad the credit Union has no way to issue an ACH transfer _into_ your account from an external source, only out. (Or maybe it’s vice versa. Point is it doesn’t go both ways. Like my Alliant CU account does. With no fees, and better interest! With free ATM reimbursement!)