ZYNLO

Was told I could receive a wire, checked with customer service two separate times before having said wire sent to my account, wire never posted. Called and emailed customer service for days, finally saw wire was rejected after being held for multiple days. Then my account is locked and they’re asking for excessive documentation about a transaction that didn’t even post. Constantly locking my account and having to wait for a non responsive “operations department” to reach back out to me before this wire issue , haven’t heard anything from this department in over two weeks. I’ve left 5 voice mails. Emailed, am told I need to call. My direct deposit was finally notified of being rejected today. I just left a voicemail telling them to close my account (if it wasn’t done already). Beware of using Zynlo, they will over scrutinize even the most basic of transaction and it’s almost impossible to just do normal basic banking transactions. Customer service is horrible, and I don’t say that lightly. Stick with any other banking service. I have reported both Zynlo and people’s bank with the bbb cfpb occ ftc etc. 15 complaints total. Zilch - no response at all. Shame on this company.

ZYNLO has quickly become my primary bank. It's nice to earn some interest on whatever funds I have in my checking account although I try to keep that small. The adjacent savings account and money market account don't yield quite as much as a couple other savings accounts I have, but are a close third, and transferring money to and from other banks is easy. The app design doesn't have fancy graphics and animations and advertising, which is good - it works for accomplishing banking needs easily. Also no hoops to jump through to avoid a monthly fee. The only thing that I miss is Zelle support, which does not exist currently. I do have another bank account I can use for that, so it's not the biggest deal. Overall a great value and clean functional app!

I’m trying to use this for my work payroll and errands, is this a standard bank account or a prepaid account, can I receive wire transfer and make wire transfer with this bank Will be waiting for response