WellView

Truly one of the worst apps I’ve ever had to use when concerning insurance, prescriptions, etc. The loading times are insane, more than half of the time the app needs to be completely restarted just to check an update for a prescription, and despite containing lots of sensitive information, it barely gives any information on prescriptions processing, being reviewed, etc. I literally have to schedule time in my day to use this app because it’s never just a quick check like it should be.

This app is frustrating. I always end up calling because the app is not allowing me to Update Order or view details as to why an order is not processing. It’s likely the pharmacy though. I end up spending several hours a month on the phone contacting WellDyne because I cannot get the app to work. Website not any better. Tried different web browsers. No luck.

Don’t understand why I have to turn my Wi-Fi off on my phone to access this app but it’s the only way that it doesn’t freeze on the welcome screen. Only found out by accident because nothing else was working to get the app to the logon screen.