Visuals2Go

I’m really disappointed with the team at V2go. We have been using this app for my now 12 year old non-verbal autistic son for roughly the 7-8 years. We bought the pro version when we first downloaded the app and now the devs have changed to a subscription model and locked us out of features we PAID FOR and were using for years. My son relies on this app to communicate as do many other people, and to try and charge people twice for features the bought outright years prior is scummy business practice. No one who bought this outright should be charged again to use the features they paid for previously. Not only that, I tried emailing the team about it and received no reply. They clearly care more about monetizing their customers and those with special needs more than letting people use the features they paid for previously. You guys need to rethink your business model.

We love this app! We needed something simple to Use and easy to Understand for my 6 year old with autism who Is nonverbal. He caught on super quickly and we love it! The library of cards has a great assortment and we love that we can record audio to attach to each card, organize them easily, and make our own cards. The only major drawback is that once I get it all set up with all of the cards he needs on a regular basis, organize them the way he needs them, and attach audio to every single card, it can only applies to the one device. So when his iPad needs to be replaced or if the battery on his iPad dies and he needs to use one of our phones to communicate with us, We have to set up every single app on every device from scratch. The account isn’t connected across devices. We also have to pay the same fee every single time for every device in order to have access to the larger library of cards. I really wish there was a way that we could make changes on the account, on one device, and have the changes be the same throughout every device. I would be willing to pay more in order to have this feature. Because Otherwise is at such a good fit for our family. We have not found anything else as simple to use.

We use this app, got monthly subscription for my 8 yo autistic son, the down part of it is the glider option which is recently added, it is so frustrating, even not touched pictures get so large that 4 pictures occupy whole I pad screen, I have emailed twice but no response wish they had option to lock the glider.