Veho Driver

Upon arrival, locating the site was straightforward. However, issues arose at the warehouse, where the packages were excessively large for my vehicle and were waterlogged. Furthermore, I was subjected to verbal abuse by employees due to my perceived slow pace, despite the packages being cumbersome. Additionally, my delivery route was modified to include five extra packages without any additional compensation. When I contacted customer care, I was instructed to complete a form, whereas other apps offer more flexible policies for reimbursement of anything under $50. I also encountered difficulties with a missing package at the warehouse, which resulted in a 30-minute delay. The required routes often involve lifting packages that are half my body size and navigating stairs, which is not feasible for me. Moreover, the company mandates insurance outside of your car insurance and requires a paper form to be faxed. Given the technological advancements, this seems antiquated. The estimated route times are grossly inaccurate, with 2.5 hours often translating to 5 hours of work. After working yesterday, I'm still awaiting payment, and it appears that I need to dispute the issue to receive my earned wages. On top of that if you’re not working a gig they could care less about you in the issues that you’re having with their company. I would advise against downloading this app. Unfortunately, my previous review was removed, so I'm reposting my experience. Don't be fooled, this app is horrible. This app just makes life harder.

I’ve been using the app for a while now, and while it does the job, I think there are some improvements that could make a huge difference for drivers like myself. First off, the app should automatically display the current stop’s address after completing each delivery. It’s frustrating to have to manually look up and input the next address every time—especially after dealing with traffic and long delays to get to the delivery zone. Additionally, the requirement to take pictures of the address for confirmation feels unnecessary and time-consuming. It adds a lot of extra steps to the process, especially when you’re trying to stay on schedule and move quickly. The system should be more streamlined to reduce these manual tasks. In short, the app should work more efficiently by automating address updates and eliminating redundant steps like taking photos of the delivery address. Every minute counts when you're on the road, and cutting out these time sinks would really help drivers stay on track and improve overall delivery efficiency.

They boast about $20+/hr but most routes aren’t timed correctly. They have a horrible response to getting info from customers for help with things like gate codes and even phone numbers. If you sit for any amount of time because of these issues you run over. They told me for weeks when I first started that there was no way to get compensated for the extra time. Then I talked to the right person and was informed that you can text support for a Pay Adjustment Request Form. I’ve asked drivers and this is a highly guarded secret. If a package from the day before isn’t delivered, then they just add it to a route. I’ve had routes with one package that isn’t in the heat map from the route I picked up the night before. It’s always a package that didn’t make it the day before. Even though it is in a different city sometimes the pay doesn’t change. So you get a route with an estimated time frame and a price, then a package mysteriously get added on with and extra 30+minutes drive and I repeat, no change to your compensation! How can you plan other gigs around that? The warehouse staff is nice but the leads are definitely pushed to try and force you into taking some added on crap, Literally trying to get free work out of people. You really have to choose wisely on the routes and the way they time them the only ones who win consistently is Fred Cook and Itamar Zur