TrailWest Bank-Mobile

Locked me out of online banking due to a glitch after last update for months, now it wont even load after most recent update. 99% sure they just give stuff to monkeys to program and hope they hit the right buttons..

The most recent update is not really user friendly, especially on phones. Everything looks the exact same; funds added, funds taken out, it’s VERY hard to tell what is even going on in your accounts. The fact that days are broken up with big blocky distracting text blocks make it frustration to navigate. The previous version of this app was so much better and WAYYY easier to use. This version has way to much compacted in it. I would highly NOT! recommend the app as it is. Would rate zero stars if possible.

Im not a fan of the latest update. Everything is monotone and it is hard to tell if transactions are deductions to your account or not. It would be a lot better if they were color coordinated. Red with a “-“ for deductions, and green with a “+” for additions to the account.