Tide Cleaners | Dry Cleaning

Using another cleaner was a difficult transition. I spent months researching the best options. Ultimately, I decided to give your company a chance. I want to express my gratitude for the exceptional service we received. Not only were the items we brought to you cleaned thoroughly, but your employee, Savannah L., went above and beyond what was expected of her. Initially, I was concerned about how fast she got me in and out. I didn’t just give her a few items to process; I handed her over 18 button-ups, several shorts, and some additional items to be business ready. Not only does Savannah have a wonderful personality and great attitude, she was kind and understanding but completed the job swiftly and paid meticulous attention to every detail and was able to accurately identify all the items we had when I pulled up to pick up the items. Great work team!!

The tide cleaners program is great - if only the app would work. It just keeps spinning and spinning on the Home Screen. I tried to login in my phone and the same thing happened. He’s going old school and having to make a phone call to schedule laundry pickup. So much for the new technology. UPDATE: I sent an email to P&G IT support about the problem and they responded right away even though it was a Sunday. Not only did they fix the issues with the App but they went out of their way to find my son’s laundry. They reached out to him to make sure he had his clean clothes! They are ROCK STARS for helping us as the local number didn’t respond. This TIDE program is great for my college son and the app keeps improving! Many thanks to Mike and his team at P&G!!!

I visited the other day for drop off which was made seamless and I did not catch her name that day but she was great. Today I made sure to get a name and had a fantastic experience with Lindsay. She was incredibly friendly, helpful, and made sure to address all of my questions and I never had to leave my car. The service was quick, and the quality of the cleaning was exceptional. I was highly impressed with the overall Lindsay’s customer service and professionalism. I had a positive experience and will definitely be returning in the future. Thank you to Lindsay and the entire team for their outstanding service! I now understand how the 24/7 service works as well.