The HOP - Hill Country Transit

This app as of the latest update is still atrocious with VoiceOver now you can’t even get tickets in this app. You can’t even see that button anymore anywhere please make this app more accessible with VoiceOver. This is unacceptable in this day and age that an app that can be made accessible with VoiceOver just flat out, refuses to be And it’s unacceptable for a pair of transit company like this one who talks a big game about Accessibility that they just want to develop an app and not really test it with VoiceOver very thoroughly. Please fix these problems.

This system is terrible. Let me tell you why. Yes it is very helpful when not having a ride. It’s the booking that’s the problem. You can book days in advanced and drivers are still be 45 minutes late. When leaving a place to get back home it takes them a very long time to pick back up. You’re better off using your feet to walk then this you don’t gotta wait 45 minutes for them. Another thing is when I’m assigned to a certain bus but not popping up on the drivers roster having to end up waiting for another hop. That has happened more than once.

If your like me and struggle a bit with getting place to place and ethier have to ask for favors or pay for expensive Ubers this really does solve all your problems I’ve been getting to work on time and not even having to wait maybe longer than 5 minutes and I have never had to wait that long my only bit of advice I would give and that’s to change the app name or something because every body I talk to doesn’t know “the hop” and they get confused and the app has a hard name to find so people give up fast otherwise the service is great but trying to find the app and use the service is harder than it needs to be with something as easy as a name or brand change