SurveyMonkey

Think about how many devices you have. If like me, you're an established professional approaching middle age, you probably have a laptop, home pc, a smartphone, and a tablet or two. Surveymonkey only allows you to login two devices and will start harassing you in the app if you have a third device logged in, and will take away all access to your data if you remove and login "too many" devices according to THEIR opinion. This is not only inconvenient but it's giving surveillance. Like who are you to tell me where and when I can login and work on whatever project I want? I am a business owner and I travel and keep a busy schedule -- I need to use multiple devices and do my work on the go. I abhor the attitude of this corporation that wants to tell me how and when I can work on customer service requests and marketing, and when I can be logged in on which device. I'll be immediately downloading my data and looking for another option than this greedy, controlling corporation.

This is a terrible company to do business with. It’s impossible to reach anyone by phone for any reason. We had a corporate account for many years and we were happy with it. For the past three years, however, we’ve been getting auto-renewals on this Zombie account. We tried to cancel last year by writing them and asking to have our account closed. No luck. This year, we invested more time. After about a dozen chats with some sort of automated bot, we finally got an email from an actual customer service person. I gave them the card number that was being billed PRIOR to the charges posting, but they wanted to know the last 4 digits of the expired card that was originally entered (which, of course, we haven’t had access to for years). They had no other way to cancel the account, so we’re stuck again paying for premium access for something that no member of our organization logged into for 36 months. When they started, they were the only show in town, but now there’s no reason to put up with this level of bad service. Their poor service is actually a convenient way to fleece you. I have posted a “do not accept charges from this company” on all of my cards as well as the twelve other members of our organization, so nobody’s getting billed for this next year, but we’ve apparently singed on for another 11 months and 23 days of something that we have clearly told them we do not want and cannot use.

I use Surveymonkey for my work using a subscription paid plan. I like being able to pull up survey data on visitor experience at any time using my. iPhone 11. I use my MacBook for full data analysis . Anyway, the problem that I am hoping developers can identify a solution for is that the time stamp for the responses is incorrect when looking at them on my iPhone. The time stamps are correct when analyzing survey responses on my laptop. Any idea how to fix this problem?