SnapSnapSnap

The service provided is good. I like being able to use my iPhone to get professional quality photos with multiple exposures and then ability to upload for editing. The editing is always good, but sometimes the editing is better on some projects than others. The app and their processes are the most frustrating part. You can’t just directly pay for your order. You must purchase credits first, then submit your order and pay using a credit card. This is unnecessary and just wastes my time, in particular because there is no way to save your payment method and they don’t accept Apple Pay or other convenience methods. This means I have to have my credit card accessible every time I submit an order. It’s costing you money, because there have been instances where I didn’t have access to my credit card, so we just didn’t submit the orders. If they would improve this, this would be a ⭐️⭐️⭐️⭐️⭐️ app.

I have been using Box Brownie for years and was excited about the app. I have been pleased with the finished product just like I was with most other editing jobs. When there were issues I found the support chat very helpful and anxious to help resolve issues and have expedited the edits when needed. The only issue that has not been resolved is that jobs show they are still being edited well after I get the finished photos back.

Disclosure, I’ve been shooting real estate for 7 years. I know shoot flambient but use HDR as a backup option for low quality homes such as those needing full renovation. When I first started out I used boxbrownie and had an awful time getting quality consistent edits. Fast forward a few years I thought I’d look into this just as a backup option in case my camera died on a job. I made sure I had the settings setup to the highest quality and used a tripod. I shot this next to my DSLR. First, their editors still have no idea how to properly edit RE. Just low quality work at a top-of-the-market $1.60 per edit. I even turned off the “sky swaps” in the settings and it was still done. Second is noise. Part of this is a lack of knowledge on the part of the editors and the other is the fact this is shooting with a tiny sensor cell phone. This DOES NOT in any way shape or form constitute professional and that language is offensive to me as an actual professional. I tested this on a job site without a client present. If I ever took my phone out to shoot a home I would never be hired again. The last point is time. I set this up right next to my DSLR to just shooting the large living spaces as a test. The app on an iPhone 13 took 3-4 times longer per shot than my DSLR using AEB. In conclusion I strongly encourage you avoid this app and box brownie for the following reasons: 1. Low quality edits at top of the market outsource pricing 2. Time on site is tripled vs shooting AEB with a dslr. 3. Using a cell phone and pretending it’s “professional” is a slap in the face to the actual pros.