Smart Alec @ Your Library

I tried to enter my verified PIN multiple times with my library number and it still doesn’t work. I even called the library and they said my account and PIN are working. This app is bad. Something needs to be done. I tried my account on my home computer and no problems logging in. Fix the app please

I live 2 blocks from the main library, and it just started using this app in 2023. I've never had a problem printing to them from home or in the library before, and I don't print enough to own a printer without the ink drying out. I uploaded my document like normal, then it asked me to select a library to print to. There's no list, just a map. The main library isn't on the map. I download the app. It's there, I can't select it. I go back to safari, I can now see the library, and I still can't select it. The video in the app shows me how to add this, which doesn't work, as a printer. It then went black and turned off my screen instead of minimizing, so that was a nice touch. Hopefully I'll be able to print in the library itself, because I really need the documents and kinkos is in the opposite direction.

It took a while to get it to work but honestly works the way it’s intended their instructional video worked well also. I believe the app should have a sign up option though since even if you have a library card you still need to create an account to use there app or website. Hopefully the developers or creators see this and fix that issue. Best of luck.