Shell FCU Mobile

The Tellers are so helper especially Diego. He has alway treated me with kindness and respect. He is an amazing young man. Always asking me if he can help me in any way and there are things that I may have forgotten and and I’m like oh thank you for reminding me of that. He ALWAYS had a smile 😊 on his face and go above and beyond to make sure that his customers (me) are satisfied before leaving the bank. Want the young ladies are also amazing 🤩 sorry I can’t think of their names but I normally always end up with Diego. And when I lost my debit card the ladies that handle that were like let’s get this talking care right away. I have not had any issues once they have done their tasks to make sure everything has been initiated and completed

Shell FCU is the best local banking and savings Institution by far. I had previously banked with the bigger banks like Wells Fargo and Bank of America for years, but over the years the service became questionable and I began to look for a smaller, more friendly and professional banking experience. That’s what I have with Shell FCU and so much more! I love the service and I’m absolutely pleased with the banking opportunities that are available with them. I tell everyone about them and suggest they check them out. They have the most up to date, modern, convenient services when it comes to the drive thru or atm service. My favorite is the mobile banking and when I do have to go into the bank the staff make me feel like family, they are genuine and professional. They are helpful and kind. They are all you can asked for in banking reps and so much more!

Shell representative’s are always helpful in all my transactions. I f something is wrong or something went wrong with my account they work on it immediately. They are kind and courteous at all times. If something personal is going on in their lives you never know. In my book that is a big plus for business! Thank you! March 24, 2022: From the first text to this one , this company haven’t changed. I was able to get a credit card with the limit I requested. I’m so happy that I’m part of this Credit Union. The hospitality when you physically walk into the facility is so welcoming. Don’t matter what she’s doing you are her utmost priority at that moment. A great good morning and goodbye! 😊