Sheffield Financial

After reading the reviews I was totally expecting this to be a nightmare. I downloaded the app, easy to create a user name / password.. Face ID works to log in, was able to make a payment, shows you how much you owe and your payment .. shows how much went to principal and how much went to interest. And got a email confirmation. Not sure why people are giving it 1 star, unless it recently got an update I haven’t had any issues. Also gives you a request pay off quote option on the main screen..

I just downloaded the app and as you can tell, it’s obvious that they don’t really care about the quality of this app. I logged in and after fighting with the app to get the confirmation codes, I finally gained access and made a payment you would think it would tell you the balance it doesn’t. It’s extremely under developed and lazy. I hope what they say about it not saving passwords isn’t true because unbearably annoying these guys obviously don’t really care about the quality of the app or the user experience and Just want the money.

I am extremely frustrated with this app. One of its major shortcomings is the inability to save passwords, which makes using it a hassle. Every month, without fail, I’m notified that my password is incorrect, prompting me to go through the cumbersome process of resetting it. This monthly ordeal is not only inconvenient but also deeply aggravating. Additionally, the automatic payment feature is more trouble than it’s worth, often leading to errors and complications. If I could, I would give this app a zero rating, as it seems to have no redeeming qualities whatsoever. Overall, my experience has been nothing short of a nightmare.