App Profile: Newrez
Android / Games / Puzzles
Newrez
Installs:
Rating:
4.85
Total Reviews:
35.4k
Top Countries:
US, GH, CA
< $5k
/mo
10k
/mo
Reviews: What People Think About Newrez
Tripp25
Rating: 5/5
I see a lot of negative reviews, and I can understand their frustrations. But my experience with New Rez has been nothing but positive. They bought my mortgage a couple of years ago and I’ve been using the website to make payments and track my information. I’ve had to call customer service once for a mistake I made, and they handled it quickly and effortlessly. I downloaded the app today and made a payment here instead of on the website and had no issues at all with login or navigating. I give the app, company, and website 5/5 because it has all been flawless for me. I guess I should consider myself one of the lucky ones.
ChvyVele
Rating: 1/5
Avoid this company at all costs. My house came close to burning down the day after Christmas and my family has been out of our home since then (2 months at this point). Despite having all documentation from my insurance company and my contractor, and the insurance company already sending me a check to complete repairs, NewRez continues to treat me like a criminal with intent to commit fraud. Our repairs work is in progress but NewRez is holding the check for my insurance claim of over $100,000. Every time I contact them I'm told a different process, a different set of documents they need, there's no trust or consistent messaging. They're telling me they want to perform inspections periodically to disperse my own money to complete repairs. Each inspection from the initiation of a request to paying out additional funds can take as many as 3 business weeks. Their customer service has no urgency or empathy. In the meantime they expect me to pay out of my own pocket or pause work despite the money sitting there waiting to be paid out to the contractor. Absolutely unacceptable, do not bring any of your business to this company.
Mayx2Bayx2
Rating: 1/5
I ended up getting stuck with this horrible company after my mortgage was sold. In several months of attempting to just pay my mortgage payment, I have literally never been able to use this app or the company website to pay. Every single time I have attempted to use this app, I get stuck on some random login screen which will not allow you to type anything or navigate elsewhere. I have to turn my phone off to leave the nonfunctional login screen. Then, if I do that, my loan information is GONE every time. I must then re-enter EVERY last minute detail of my loan in order to add my mortgage back into my account, but even then, I have never not once been able to just make a payment. You’d think this “company” had an interest in receiving money but they definitely don’t! The only pages I have NO trouble with are the ones that are asking me to apply for more loans! This company could not possibly try any less. Don’t bother trying to download or use this app because NewRez is an evil company.
About Newrez
Newrez. Your investment, our commitment.
Easily manage your mortgage online with the Newrez app. View account details, choose payment options, access important documents, and more.
Download the Newrez app to:
- View a snapshot of your current loan, including account details, balance, recent activity and payment info.
- Make a one-time payment, view pending payments, or schedule recurring payments.
- Download your statements and other documents.
- Check the status of your loan, from application through funding.
Who is Newrez LLC?
Newrez is a leading mortgage company that combines mortgage origination and servicing to provide a customer-first journey and help our customers make smart moves throughout the lifetime of their mortgage loans. Differentiated by its origination platform, the company provides customers with unparalleled lending options to purchase and refinance. Its servicing business services loans on behalf of Newrez customers and includes third-party servicing brand, Shellpoint Mortgage Servicing. Founded in 2008, Newrez is headquartered in Fort Washington, Pennsylvania and is a member of the Rithm Capital family of companies. More information is available at https://www.newrez.com/
NMLS #3013. Equal Housing Lender. Licensed in all 50 states. For our complete licensing information, please visit https://www.newrez.com/licensing-disclosure-information/
Easily manage your mortgage online with the Newrez app. View account details, choose payment options, access important documents, and more.
Download the Newrez app to:
- View a snapshot of your current loan, including account details, balance, recent activity and payment info.
- Make a one-time payment, view pending payments, or schedule recurring payments.
- Download your statements and other documents.
- Check the status of your loan, from application through funding.
Who is Newrez LLC?
Newrez is a leading mortgage company that combines mortgage origination and servicing to provide a customer-first journey and help our customers make smart moves throughout the lifetime of their mortgage loans. Differentiated by its origination platform, the company provides customers with unparalleled lending options to purchase and refinance. Its servicing business services loans on behalf of Newrez customers and includes third-party servicing brand, Shellpoint Mortgage Servicing. Founded in 2008, Newrez is headquartered in Fort Washington, Pennsylvania and is a member of the Rithm Capital family of companies. More information is available at https://www.newrez.com/
NMLS #3013. Equal Housing Lender. Licensed in all 50 states. For our complete licensing information, please visit https://www.newrez.com/licensing-disclosure-information/
File size: 62212096
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOEELVNIPYKHMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW
Minimum OS version: 13.0
Release Date: 1557328009000
Published by Newrez LLC
Website url: https://www.newrez.com/
Publisher country: US
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