SBI Card: Manage Credit Card

I am currently facing an issue logging into the SBI Credit Card application on my iPhone while I am in the United States. During login, the app asks to send an automated SMS for verification to Indian mobile number. The SMS is successfully delivered to the India number, but the verification process in the app does not get completed, and I am unable to log in. This makes it very difficult to access my credit card account from outside India. I request the SBI Card team to please provide a solution or an alternative way to complete SMS verification from the US (such as OTP, email verification, or international login support). This would be very helpful for NRI customers. Kindly look into this issue and improve the app experience for users accessing it from abroad.

After the suffering I’ve had at the hands of the SBI Yono app, this app is very good. It’s smooth, less hassles and doesn’t so working for no reason. I’m satisfied with this app and recommend it to everyone.

I have been customer for SBI card for 4 years now, I got the card promising few perks and cash back vouchers. And with an annual fee of 3.5k+ INR. I never got the promised perks, it is impossible to reach to customer care. Last December I raised card closure request 8 times before the annual fee is applicable, every time they cancelled closure request and finally in January they charged 4.6k INR for annual card renewal fee. I wonder where did I go wrong and how SBI is able to keep customer engaged. I am still trying to close all the relations with SBI as of today.