Santikos - Movies & Rewards

I’m a little disappointed with this new app update. As someone who watches many different movies in many different Santikos locations in the city, it’s frustrating to not have the option to highlight multiple theaters at the same time and see what movies they are all showing since some theaters don’t show the same thing. I myself frequent casa Blanca, Silverado, palladium and embassy. Embassy for instance shows smaller film awards movies in the fall that the others don’t and palladium has a lot of special events and early screenings the others don’t. Since I can only pick one theater at a time, I’m going to miss out on potential screenings that otherwise I would’ve gone to. Makes me want to just stick with Alamo drafthouse which has a great app and lets me look at all relevant locations for me at once (not to mention I can easily get a refund on their app unlike Santikos where I have to make a phone call for the same thing but I digress). Last thing I want to mention with this update is that when I get to the seat selection for a showing, the seats are really zoomed in and not fit to frame so I have to move around the screen and scroll back and forth just to see what seats are taken and which ones aren’t. I like to see how filled the whole theater is to determine where I want to sit so that’s also time consuming to scroll on that screen now. Loved the app before so hoping you can utilize any feedback to make it more user friendly again so I can enjoy Santikos like I used to. Thank you!

The app shows my status as inactive, and it won't allow me to do anything to activate it via settings. It also shows my accumulated points, and that I have even earned one award, but when I click on rewards, it takes me to the inactive status screen, and, again, won't allow me to activate the account (which is obviously active if I'm earning rewards). It needs to be more user-friendly, IMO.

If you constantly use the Santikos website to buy tickets. You must have this app! This app streamlines the process and has a great user interface along with awesome features. Take for example I bought tickets through the app and it can save multiple cards to purchase tickets with. After you buy tickets this app has a handy feature that reminds you that you have a movie at "X" time. It also keeps you signed in under your rewards program, so you don't have to keep logging in like with the website. I have not had any problems or complaints for this app. Anyone who likes to purchase tickets ahead of time and without hassle must have this app! You can even access the ticket stub on the app! No more searching through your email to find your ticket.