SaferKid Text Monitoring App

I downloaded this app a couple months ago and the service. Ever worked completely. The first week, I noticed that only about 40-50% of the messages on the other persons phone were being sent to my phone. I made sure that everything was installed correctly and that there weren’t any issues on my end. I thought that I should give it another week. After the second week, I realized that nothing was changing. I received maybe 40% of the text messages and same with the phone calls. When I reached out to SaferKid support to request a refund, the support team told me that I would have to go through Apple to get a refund and that they would not be able to issue one. When I tried to request a refund through Apple (the link SaferKid provided me) I was not able to request a refund for SaferKid, since the app itself is technically free. I ended up reporting the app as fraud, since this is the only option I was left with and since this app technically is a scam. You pay $200 for a service that doesn’t work, and when you wan’t a refund you’re provided with a fake, dead-end solution. 1 star is being generous.

Please try and fix this…under settings…general…device management All the child would have to do is be curiously browsing through their phones settings which I know many kids most definitely do and they would easily be able to figure out how to “remove management” of the app. There has got to be a way to secure it or make it inaccessible by the child. Please fix. Thank you and I most definitely appreciate the development of an app like this while having a 12 year old daughter who loves social media and her phone more than anything. I have learned my lesson though and definitely won’t be giving my youngest daughter a phone as young as I did the first one! It’s so nerve racking raising kids with today’s technology! Geez I think my parents had it easy!

This app is appalling like other apps like this it ruins my teenage years I have to have the burdens of being spied on every day of my life for all I know this app could be spying on this review this app has kept me from making new friends because if I add a new contact it will send an alert and I am forced to delete it I also am punished if I talk bad about a teacher In the slightest bit teenage years are supposed to be the best years of your life and I just can’t wait for the day that I turn 18 and go to college cause the. I will get the freedom I need but it will be to late and I will already have adult responsibilities my parents got to live in a care free teenage years environment and it’s not right that I have to suffer. I just will never make the same mistake with my kids because I want them to have fun I want them to not hate there life and I want them to have a good relationship with me because I have seen what these apps do and I just am counting down the days till I’m free my teen age years should not be a prison I never did anything wrong . I hope this wasn’t the intent of the app but you trying to make things better has grown into a terrible problem and I hate my life and am counting down the days I look forward to school because that’s when I get to live my life and I go to a very strict school so that’s saying something