Royal Cars Oxford

My phone location was glitching but was still very understanding and met us at a new location. 10/10 driver

Driver didn’t help with the luggage at all

I pre booked a taxi more than four hours in advance. The Royal Cars app confirmed the booking. But Royal Cars only assigned a taxi to me 10 minutes after the pre booked time. The car that finally picked me up was 15 minutes after my pre booked time and this was after I called to speak to and operator. I’m not sure a cab would have been assigned to me if I hadn’t called in.