Rightway Healthcare

Rightway is the most convenient app to use when you are in need of healthcare assistance. The billing department will advocate on my behalf for medical bills from the doctors office. They helped me find a great dentist and ofcourse, they make sure it is in network with my insurance plan. As long as you use Rightway, any insurance problem you have WILL be resolved. Not to mention, everything is confidential and is not shared with the employer. They have friendly staff available to speak with on the phone, and even incredibly educated nurse practitioners. Now that I use Rightway, my life has become so much easier. No more confusing bills, or waiting to schedule an appointment. They do everything for you right then & there. I would recommend to everyone.

On a page you go to when you’re having trouble registering with the app, the on-screen keyboard covers up the bottom part of the page that includes the “submit” button. The on-screen keyboard includes a “next” button that one would expect to submit the form. I kept pressing it or changing how I filled out the form trying to make it work. It was only after I _accidentally_ tapped a blank part of the screen that the keyboard disappeared and I saw the “submit” button. Not a good first impression.

The health industry is a beast and ridiculously challenging to navigate. Full of scheduling, calling, voicemails, dealing with pharmacists, insurance, and doctors offices. I rarely leave reviews but for me, the biggest bottleneck of healthcare is the logistical nightmare. I have been using Rightway for over a year for everything from finding a new chiropractor and wisdom tooth removal to medication management. I’ve NEVER received such white globe service. I give them context for what I need and they do EVERYTHING else (booking, finances, etc.). They responded on Christmas, New Years, etc. to make sure I was taken care of. Thank you to the care team for keeping me healthy and protecting my life in some instances. It’s hard to summarize my appreciation.