Ria Health

I have been in the program now for about six months. I was skeptical at first, but Ria Health has actually made a difference in cutting down my drinking. My coach is wonderful! She has given me usable and realistic tips and tricks and has helped me reach my goals with zero judgment. Group sessions are low pressure but surprisingly helpful. My partner has attended a few of the family, education, seminars, and said those were helpful as well.

Please do not trust Ria health. They will “qualify” you through your insurance telling you that no matter what you will not have to pay more than $300/month. Then a couple months go by without receiving a bill, and this is the kicker which they do on purpose so that they can continue to overcharge you for services, then two days before your first bill is due they will hit you with a $864 bill. At which point you cannot contact customer service directly. You have to call and leave a voicemail and wait 2 business days for someone to contact you. Then once they get you on the phone they will inform you that you signed up for this service and will unknowingly be charged this amount every month but will only have to pay $300/month until the entire balance is paid off. I tried to fight it and decided to pay the balance off because I didn’t want my credit to be affected since I am trying to purchase my first home and they are STILL charging my credit card $300/month, months after I cancelled my service. DO NOT TRUST RIA HEALTH

The jury is still out on this app updates. Not user friendly in my opinion and not terribly easy to message Ria admin and support. The direct message link to counselors is helpful however. I’ll have to wait and see.