RH Sleep

I have to guve 1 star in order to leave a review otherwise I wouldn’t even give this 1 star. I had SEVERAL email exchanges with Customer Service about the control not linking up to my wifi and they came to the conclusion that my control box was bad. They said many of the boxes were bad had this problem & to be replaced. My blanket was a gift and I had no receipt so they wouldn’t replace mine. So that I could use it I had to use manually. Problem with that is it gets blazing hot! I feel asleep and it got under my leg & it actually woke me up not because too warm but it blistered my leg! As thinking well that’s my error I should only use while awake and can turn off as it got too hot, you see there is no way to adjust it’s all or nothing. Well today when I went to turn it down the contril box felt very hot I took a closer look and the box had started melting! God forbid if I wasn’t there to turn down before it melted on my couch or caught fire. Stay very far away from this product

Setup took 3 minutes and was able to turn on the heated blanket quickly. I found it odd that you can’t control both sides of the blanket at the same time. You have to set the heat setting and time for each side separately. I was still hopeful but the awful rating of this app showed its true colors as soon as I tried to turn the blanket off. As soon as you open app, the product says “No Internet Connection” and the only way to make it work is to delete the product and reinstall it. Each time you want to use the app! As I said, useless. The blanket will turn on without the app, however you can’t control the heating setting or time without the app. So I’m returning the product and thankfully deleting the app. It’s sad that you can’t research these things before buying. RH sleep isn’t listed anywhere on the box of the product.

This is not the greatest app or blanket as far as connecting capability; it is a very frustrating process if you don’t know how to find the blanket’s wifi. Before you plug in the blanket, go through the process of connecting to your home wifi network, when you plug the blanket/throw in, hold down the power button on the “connection box” once plugged in after 5 seconds release the button and the blue light will begin flashing, when that happens, go into your phone’s wifi settings and the device’s signs address will appear. It cannot connect to a 5ghz network it has to be 2.4 once connected return to the app and complete the set up, when it prompts you to enter your wifi password again, make sure you are connected to your home connection. From there it will connect with the internet and ‘access’ cloud, once that starts loading, you may need to wait a couple minutes before it fully connects. Hopefully this helps; it drove me crazy trying to figure it out. The instructions with the throw are garbage and really miss a lot of the important (okay all of the important) directions for connecting. Good luck! Once it connects it’s actually a pretty decent app/throw. It really is the blanket that makes the app frustrating.